Reviews

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            "displayName": "Bob Davis"
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        "reviewReply": {
            "comment": "Thank you, Bob, for your kind words about our service! We appreciate your feedback and are glad you had a great experience.",
            "updateTime": "2026-06-03T04:40:19.801528Z"
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        "__v": 0,
        "comment": "Excellent service",
        "createTime": "2026-06-02T20:11:00.487085Z",
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            "displayName": "Peggy Wilson"
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        "reviewReply": {
            "comment": "Thank you, Peggy! We're glad to hear that Kim and Tracy made your experience pleasant and informative. We appreciate your kind words about our knowledgeable staff.",
            "updateTime": "2026-05-27T04:37:29.610341Z"
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        "__v": 0,
        "comment": "Kim  and Tracy were very nice, pleasant and easily answered any questions that we had. Very good experience and knowledgeable staff.",
        "createTime": "2026-05-26T18:55:26.947744Z",
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        "createTime": "2026-05-08T00:44:36.944354Z",
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            "displayName": "Mark A Eisele"
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        "reviewReply": {
            "comment": "Thank you, Mark, for your kind words! It\u2019s wonderful to hear that Kim and Tracy made you feel welcomed and supported. We truly appreciate your feedback and are glad to know that your experience was positive.",
            "updateTime": "2026-01-30T03:45:38.645990Z"
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        "starRating": 5,
        "comment": "From the moment I walked in Kim and Tracy were warm, welcoming and treated me with respect. Tracy was extremely knowledgeable and professional, answering all of my questions and making sure I felt comfortable every step of the way. It can be intimidating knowing that you have a hearing loss and now must wear a hearing aid. But my fears were alleviated as it was instantly clear that they truly care about their patients and want what\u2019s best for them.",
        "createTime": "2026-01-29T18:57:12.930166Z",
        "updateTime": "2026-01-29T19:23:23.481182Z",
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            "displayName": "Jimi Kavarnos"
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        "reviewReply": {
            "comment": "Thank you, Jimi! We\u2019re so glad you had a perfect experience. Your feedback means a lot to us!",
            "updateTime": "2026-01-23T03:59:33.781443Z"
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        "starRating": 5,
        "comment": "It was perfect!",
        "createTime": "2026-01-22T21:42:07.238516Z",
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            "displayName": "Karen Reifler"
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        "reviewReply": {
            "comment": "Thank you, Karen! We're glad to hear that our staff was able to assist you and address your concerns. Your satisfaction means a lot to us.",
            "updateTime": "2025-12-15T07:00:31.263Z"
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        "starRating": 5,
        "comment": "The staff is friendly and answered all my concerns.",
        "createTime": "2025-12-14T15:14:23.324541Z",
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        "updateTime": "2026-05-14T14:57:48.201308Z",
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        "comment": "Positive. Staff very helpful"
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        "comment": "Very professional and friendly service",
        "createTime": "2025-10-02T14:28:16.740383Z",
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            "displayName": "Karin Willis"
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        "reviewReply": {
            "comment": "Thank you for your feedback; it is greatly appreciated.",
            "updateTime": "2025-08-29T14:12:41.595547Z"
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        "comment": "Very nice, very efficient , very professional. Thank you!",
        "createTime": "2025-08-28T20:09:00.737531Z",
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            "displayName": "Gary Griffin"
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        "reviewReply": {
            "comment": "Thank you for your feedback; we appreciate your kind words.",
            "updateTime": "2025-08-20T13:55:36.562674Z"
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        "comment": "Polite and accommodating.",
        "createTime": "2025-08-19T19:26:44.021026Z",
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            "displayName": "Lisa Bulkley"
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        "reviewReply": {
            "comment": "Thank you, Lisa, for your wonderful feedback! We're glad you found the consultation helpful and informative about your hearing aid options.",
            "updateTime": "2025-07-07T12:43:59.878938Z"
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        "comment": "It was a great consultation. Very helpful and informative about what my options were for a new hearing aid",
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            "displayName": "Larry McCutcheon"
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        "reviewReply": {
            "comment": "Thank you, Larry! We're so glad to hear you consistently have a great experience with us. Your support means a lot!",
            "updateTime": "2025-06-23T13:59:17.531610Z"
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        "starRating": 5,
        "comment": "Always a great experience!",
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            "displayName": "Janet Bertholf"
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        "reviewReply": {
            "comment": "Thank you, Janet, for your excellent review; we appreciate your feedback and are glad you had a great experience!",
            "updateTime": "2025-06-16T15:27:20.062799Z"
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        "comment": "Excellent",
        "createTime": "2025-06-12T17:51:42.707060Z",
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        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2025-06-16T15:27:44.937737Z"
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        "comment": "Very good experience. Helpful and courteous.",
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            "displayName": "Dona Warner"
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        "reviewReply": {
            "comment": "Thank you for your 5-star review!",
            "updateTime": "2025-05-14T17:40:13.068902Z"
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        "starRating": 5,
        "comment": "Great to finally  hear! Theresa was very thorough and helpful. She explained all my options and made adjustments to my hearing aides that have made all the difference!",
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        "reviewReply": {
            "comment": "Thank you, Lon, for the 5-star rating! Your support means a lot to us.",
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            "displayName": "david pugh"
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        "reviewReply": {
            "comment": "Thanks for your feedback.",
            "updateTime": "2025-04-21T11:23:50.769671Z"
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